Mobile Device Unlock App (Android) T-Mobile and Metro PCS USA + Troubleshooting

Mobile Device Unlock App (Android)

What is Mobile Device Unlock APP? it is an Android app that allows you to request and apply a mobile device unlock directly from the device. The features of this app include the ability to remotely request Mobile Device Unlock without having to contact Customer Care and automatically apply the Mobile Device Unlock to the device without the use of a manual code.

Thanks to this app, we’re now able to Register any IMEI as “Eligible” in the T-Mobile and Metro PCS Database so you can unlock your Cell Phone using the “Device Unlock” App. Turnaround time for delivery is less than 2 Business Days.

SUPPORTED MODELS:

T-MOBILE USA  METROPCS USA
  • Alcatel OneTouch POP Astro,
  • Coolpad Rogue (3320A),
  • HTC One M9,
  • HTC Desire 626s,
  • Kyocera Hydro LIFE (C6530),
  • LG G Stylo (H631),
  • LG G4 (H811),
  • LG Leon LTE (H345),
  • LG V10 (H901),
  • Samsung Galaxy Avant (SM-G386T),
  • Samsung Galaxy S6 Edge (SM-G920T),
  • Samsung Galaxy S6 Edge+ (SM-G925T),
  • Samsung Galaxy Note 5 (SM-N920T),
  • Samsung Galaxy Grand Prime (SM-G530T),
  • Samsung Galaxy Core Prime (SM-G360T),
  • Sony Xperia Z3 (D6616),
  • ZTE Z820.
  • Alcatel One Touch Fierce XL (OT-5054N),
  • HTC Desire 626s,
  • Kyocera Hydro ELITE (C6740 & C6740N),
  • LG Leon 4G LTE (MS345),
  • LG G Stylo (MS631),
  • LG K7,
  • Samsung Galaxy Core Prime (SM-G360T1),
  • Samsung Galaxy Grand Prime (SM-G530T1),
  • ZTE Avid PLUS,
  • ZTE Obsidian (Z820).

BEFORE ordering, check that your unlock app is connecting to server.

1) Open the “device unlock” application (Found in Applications or Security)
2) Click Permanent Unlock
3) Message will appear “Unlock Failed: This mobile device is not eligible for unlock.”
If you do not see above message then contact us.

After received the unlock notification, you must follow this instructions:

Instructions  “Mobile Device Unlock”

  • First, please connect to Wi-Fi.
  • Open the “device unlock” application (Found in Applications or Security)
  • Continue, and Click Permanent Unlock.
  • Unlock Approved! – Continue, by pressing Restart Now.
  • Congratulations! Your phone is unlocked and for use with any GSM compatible phone service carrier!
Troubleshooting
Device not recognized by your service provider. Please call customer care.
  • Rooting your device will disable the unlock application
  • Download the latest T-Mobile software to continue
Data corrupted during transfer. Please try again.Error during data transfer. Please try again.
  • Ensure the device has stable mobile signal
  • Restart the device and try again
Server not responding. Please try again later.
  • No response is received from the server
  • Try using an alternate internet connection
Failure in processing the request. Please reboot device and try again.
  • Ensure that your device has sufficient memory
  • Restart the device and try again
No internet connection available. Please try again when internet connection is available.
  • No internet connection is available:
    • Device is not connected to 3G/4G LTE.
    • A non-compatible SIM card is being used,
Unable to connect to the server at this time. Please try back again later.
  • Update the app using the Play Store
  • Attempt the unlock using the mobile network.
Unlock Failed: This mobile wireless device is not eligible for unlock. For Device Unlock eligibility details, please go online or contact Customer Care.
  • The device is not eligible for unlock. (Order the Unlock Service from Unlockallcellular)
Unlock Failed : System maintenance error, try again later.
  • System Maintenance is currently underway
  • Wait and try again later
Failure in applying the unlock settings. Please try again.
  • The device must be connected to the mobile network (including domestic and international roaming)
  • Disconnect from Wi-Fi and try again.

android

Factory Unlock Service

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